TRE | Total Solution Provider

Hong Kong, Insurance & Financial Services, 18 staff

Improving IT management to meet the Japanese Headquarters' expected criteria

1
Wants to outsource its administrative tasks, feeling anxious about own maintenance ability in the case of an IT system failure.
2
Wants to change IT maintenance approach from first-aid support style addressing an issue to a preventive maintenance.
3
Wants to establish handover rules for the company IT administrator and tidy up digitalize IT documentation for an audit.
4
Wants to set up an IT concierge desk for security issues, such as cyber threat scanning, setting firewalls and log keeping.

Attentive support in eliminating IT threats and quick recovery of daily operation

1
We will tackle IT problems quickly to recover your daily operations smoothly, just like your own IT staff.
2
Our services are not limited to troubleshooting. We predict potential operational failures by assessing any underlying problems with periodic security checks.
3
IT maintenance-related documents will be prepared, changed, added and deleted from time to time. These documents can be used when handling headquarter’s requirements such as IT audits and SOX/J-SOX issues.
4
Provide appropriate security solutions for your organisation, such as firewall settings, access log management and virus protection.